I was in Vegas on Sept 21st, 2015 (3 weeks ago). Myself and 2 co-workers took several Ubers and several taxis that day.
I don't know what was true when this article was written, but it is very out of date when compared to the reality I experienced, first-hand, just 3 weeks ago.
Uber exists there; seems to work great, just like it works everyone else that it exists, with one caveat. . .
The uber drivers are scared to death of going to the airport; either to pick up, or drop off. . .
They claim that if they do, they get cited by local police (more than one uber driver said this).
That one problem creates an incredibly messed up situation. . . as illustrated by one of our attempted rides:
- We called for a cab to the airport at the end our business meeting (because we knew by then we couldn't take Uber).
- The cab company promised to come get us, but wouldn't tell us a pickup time other than "hopefully under 30 minutes. Answer your phone."
- 30 minutes later, we called again.
- The cab company said, "Oh I'll let dispatch know you you called again and that you are still waiting." (like she was shocked we were still waiting)
- We called another company.
- The second cab company was willing to come get us, but only if we put down a credit card first, and they were unwilling to guarantee a time that they would arrive to get us, not even a promise that they would be there in the next 30 minutes.
- We declined this option.
- 60 minutes after our first call, in desperation, we had our co-worker (who was already at the airport) get a cab (at the airport) and take it to our location, to pick us up, and take us back to the airport. That was the only way we could figure out to get there.
- We never received any call saying "hey we're here" or "we can't get you" or anything. (Call us bad for contributing to the problem by not calling them back to let them know we no longer needed a ride.)
Mind you, we had taken 4 ubers (get there, go to lunch, come back from lunch, send co-worker to hotel to get luggage) from this same location/area, all that same day, prior to this attempt to get to the airport. They all showed up in under 5 minutes, were all clean, friendly, and willing to take us anywhere we wanted to go (other than the airport).
I have lots of opinions about what this all means, but I'll try to leave this post to just what I experienced.