Re:Missing: Opt-in/Opt-out (Score 2)

Telephone number information will be used for contacts related to programming registered for by a household member (changes, cancellations, emergencies, and satisfaction surveys).

Unless this rec center enjoys annoying its patrons, I'd consider it essential to give the them the ability to opt-out of survey phone calls. Since survey call-centers are usually blocking caller-id, I think most people would agree that such calls an are, at minimum, suspicious and annoying.

JavaGurl