Local Telco Not Always Best (Score 1)

Sometimes your local telco is even worse than third party. I have about 20 different DSL installations, most are based off Covad, a few NorthPoint, and 2 based off of the local telco (BellSouth Fast Access). I have had a million times more problems with Bell than I have had for ANY of my 3rd party circuits. The trick is to find a good ISP (try dslreports.com). FlashCom in reknowed for crappy customer service. I hapen to use UltraCom (ultradsl.com) and they have given me terrific service. On the rare occasions when I do have problems they are excellent in resolving them quickly and communicating the results to me.