Good Complete Products are Complicated (Score 2, Insightful)

The concept of moving emails and all from Exchange is simple but doing for $19 per company, flawlessly, without need for customer support, without risk of blowing up the Exchange box would be really tough. Most people who are in the $19 product range are not that technical. If it wasn't perfect this would be brutal on the support staff. If Google was having trouble and this company showed them how not to have trouble, then Google seems to owe them something. Everyone always thinks the other person's product is easy....rare they think their own is.