but not Bangor N.Wales (Score 1)

This is my local Uni and I started a course there last term. Even after six weeks of term, having been told about their shortcomings at week 3, they totally failed to provide the appropriate software that they had either recommended or insisted that we use (we would lose marks otherwise)!
I left in disgust and they returned my payments without comment. As far as I can determine the department is badly administered, as seemed to be the case with nearly every part of the university I had any dealings with.