Re:Speedtests Piss Me Off (Score 1)

i used to work for roadrunner and ran into the same problem with customers as well. I also ran into just as many customers with valid gripes. So why not provide a speed test to your customers so they can compare to the others and this way you can control what "pipes" they use and what type of server they use for the speedtest and this way: they get accurate test, and you get valid gripes from customers who are really experiencing speed issues, and your stress level, which i would say by your post here is close to burn out, would dramatically reduce. so why not? or are you afraid that they are right and that you have been lying to them about their speeds? what have you go to lose?