My dad uses it. (Score 1)

My dad uses it and constantly has problems. The first problem is that the modem has to be plugged into a Microsoft windows machine. No routers or linux. Then, from the microsoft machine you can do connection sharing. The service goes down often. With our setup it goes down whenever it gets the least bit stormy. In addition to this we have repeatedly found the tech support to be unhelpful, and downright rude. The cost is too high for that many problems. But, then again what are your options if you live out in the boonies. If you can wait about 6 months I bet they will have a better option for the reciever. I know that right now their parent company is selling a reciever similar to the starband one that supports linux and routers. Hope this helps.