Comment Re:IT (Score 1) 591
and that is supposed to help? .... I've worked with and for outsourcers.
I've seen cases where something which should be done quickly takes far to long, (replacement tape deck took 3 months, simple project involving replacing 2 disks and moving some software between servers currently at 18 months and counting), all because the company outsourced to are incompetent and do not folow even their own procedurers ... i've also worked with Indian outsourcers whose technical stuff did not have a clue what they were doing, (not site specific stuff ... basic unix things ... and these were their unix specialist!)
On the other hand where I work would not let someon outside the IT department upgrade a server they support and even if they didn't support it the person doing the work would need to go through all the usual change control procedures if they were going in to a data center to do the work. If you are letting people into your data center if they just turn up unannounced then maybe security should be revisited ...
But 9 months does seem to long.
ih
I've seen cases where something which should be done quickly takes far to long, (replacement tape deck took 3 months, simple project involving replacing 2 disks and moving some software between servers currently at 18 months and counting), all because the company outsourced to are incompetent and do not folow even their own procedurers
On the other hand where I work would not let someon outside the IT department upgrade a server they support and even if they didn't support it the person doing the work would need to go through all the usual change control procedures if they were going in to a data center to do the work. If you are letting people into your data center if they just turn up unannounced then maybe security should be revisited
But 9 months does seem to long.
ih
