Where linux lags (Score 1)

Linux has the potential to out-do Microsoft with ease, but still falls short of providing the general user with what he/she needs (or even a user that wants to work efficiently). I find Linux works against itself with respects to different "flavours" essentially competing against each other instead of building a product together.. it so cumbersome to add new features that would benefit the user because everyone has to wait for the other to adopt it, if it gets picked up at all. The only reason people aren't using it more, because its annoying and time consuming to use as an everyday desktop(specifically with installing things, eg: dependency hell) which can be easily fix, and I know things are out there to rectify this but why aren't they being used?! Another thing is because of the way it looks, and visuals is a huge tool in selling any product. Xwindows has been ugly since it came out..and I know it wouldn't take much effort to make it look better. It looks so plain and dull.