Re:Hah, no kidding (Score 1)

More often than not, digging through archives of mailing lists for the product you're seeking help on produce an excellent answer. I find that almost any problem you encounter has always been encountered previously by somebody else, and probably a solution produced (unless it's obscure, then maybe you just find another unanswered question).

I guess people just don't want to spend the time reading through mailing lists that most probably aren't indexed by a search engine like google, and just want an answer immediately so they can go back to playing Freecell.