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Comment Not very 'In-Depth' (Score 2, Informative) 153

I'm a a recent subscriber to AT&T's CallVantage plan, and I have to say that this article is either very late to press (how late is acceptable considering it is a web article) or it is poorly researched and written. I can only speak to AT&T's service, but I found numerous errors in the article:

CallVantage's conference calling is NOT free, it is 0.35/min.

CallVantage DOES have a comprehensive call log, including incoming, outgoing (missed calls show as incoming). The call log is not searchable but it is sortable and you can dial a number from the webpage, one of my favorite features.

CallVantage DOES offer call forwarding and call 'hunting' to 'outside' numbers and is configurable to work with a set list of incoming callers. The author states that two other providers are the only ones that offer this feature.

CallVantage also offers a default number. If for some reason your ATA is offline, then it forwards all calls to the number you specify i.e. cell phone.

Although I have not tested it, CallVantage very clearly claims to support Fax Machines, modems and PVRs. Claims can often be over stated, but the author does not even acknowledge the claim.

The author also claims that Broadvox and Lingo are the only vendors to offer secure web interfaces which is grossly untrue. I am looking right now at https://secure.callvantage.att.com, scratching my head in wonderment...

The author does not mention the 'Do Not Disturb' feature, or the fact that call filtering is available for $2.

It's just unfortunate that people will make their decisions based on this 'In-Depth' article...

I have to say, I have been very happy with my service. No one I have called yet even knows that it is a VoIP line. I am recommending this to everyone I talk to.

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