Comment Red Hat behaviour (Score 1) 370
I appreciate what RH is doing for Linux, but they dont seem to care for their customers any more:
A friend of mine was trying to find out the release date of the next version and searched their web site - without success (I wonder how it is possible to find anything in there - urgh); he then looked for an email contact - there seems to be no address for general questions, so he tried "support@redhat.com".
The reply: This address is for registered customers only; you did not present a valid key.
No further hints, no pointer to the correct address, nothing. Looks like they are making too much money and dont feel it to be necessary anymore to answer simple questions.
A friend of mine was trying to find out the release date of the next version and searched their web site - without success (I wonder how it is possible to find anything in there - urgh); he then looked for an email contact - there seems to be no address for general questions, so he tried "support@redhat.com".
The reply: This address is for registered customers only; you did not present a valid key.
No further hints, no pointer to the correct address, nothing. Looks like they are making too much money and dont feel it to be necessary anymore to answer simple questions.
