Re:Makes more sense than XPS (Score 1)

As a customer of both companies, I believe I can offer a fair judgement of both companies' hardware and customer support. I currently own a Dell XPS 600 machine, and it is the best computer I have ever owned. The Alienware Aurora system I ordered in October did not live up to its advertising, though it was about equal to the Dell XPS in functionality - it was simply too noisy, sounding more like a shopvac than the "whisper-quiet" machine Alienware's website promises. I returned the Alienware box as defective, and while the service rep assured me the restocking fee would be waived, they nevertheless socked me for over $700 anyway - until I got my credit card company involved. The money has since been refunded. The Dell XPS 600 system, purchased a month later - despite no mention of noise levels on the Dell website - is astonishingly quiet-running. Friends have stated that they cannot even tell it is turned on. I have the machine sitting a foot away from me at ear level, and it emits a low, comforting purr that is not in any way intrusive or disturbing. But that's just ergonomics. This machine is a screamer under the hood. Flat out worth every penny - and it was cheaper than the Alienware box it replaced. It is my feeling that those who would criticize the XPS 600 system have never owned or used one, and instead are expressing an opinion of Dell as a company. There may be valid points to make about Dell as a company, but this machine is a good machine, and a very good value.