Re:will refuse the charge (Score 1)

Well, its not really true that because the balance is 0.00 that the DVDs still belong to Amazon. Essentially, intentionally or no, the customer used a promo to pay for the DVDs. Its like if I use a coupon to buy a product at a grocery store. I'm a major coupon & sales shopper, usually combining the 2. (FWIW, I did not take part in this Amazon promo) Many a time I've taken advantage of double coupons & a great sale to get things like free hot sauce, free toothpaste, free pasta sauce, etc... The store gets no money from me, but they do get those coupons. They do get the face value of the coupon paid to them from the manufacturer later, but the double coupon promo is on the store alone. They don't get re-imbursed that doubled amount. So, at most they break even, making no profit. Those items now belong to me, they do not belong to the store. So, the same should apply for Amazon. The customer took advantage of a promo, they used that as payment. Yes, it was a mistake, but Amazon accepted it & sent the items thus accepting the promo as a method of payment. So, the DVDs don't still belong to Amazon, they belong to the customer.