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You can create the greatest or cheapest control room and it will fail unless you known the process. The company, it's culture and it's people are not going to change (much) just by you building a control room.
How are they handling crisis now?
What's the impact of a failure?
It's not about chairs and monitors: it's about how a company is most effective. Using big bucks to create a control room is just a waste of money if you do not know how it is going to be used.
Don't talk to us:talk to the people how are actually doing the crisis-handling at this very moment.
There have been, and are, many java open source projects. I was wondering why they are not part of this site. Especially SUN has been a real advocate for open-source in the past.
ps. C# isn't exactly 'Free' I guess.
Work continues in this area. -- DEC's SPR-Answering-Automaton