Comment Re:There are those who could learn from this... (Score 1) 271
I bank with Citibank and I have a OTP dongle I use for all online transactions.
The problem isn't Citibank, the problem is the country you live in. I bank with Citibank, Singapore, not Citibank USA (I'm assuming Citibank USA... forgive me if I'm wrong).
I've lived and worked in several countries around the world and Canada and the USA are pretty much the worst when it comes to customer service in the retail banking sector.
