Comment Realistic Refund (Score 1) 144
Actually, they should just refund what people paid for the lost service:
$1 per year = $1 for 8760 hours
1/8760 = $.000114 per hour, or .0114 cents per hour
Service was down for, what, four hours?
0.0114 x 4 = 0.046 cents per user.
It would cost the company a little over $205,000.