"The Practice of System and Network Administration" by Limoncelli, Hogan and Chalup has a great "read this first" chapter on organising yourself such that your "customers" are (reasonably) happy and you remain sane. It looks like in the second edition this has moved to chapter 2.

The rest of the book is great too, and I'd suggest your sanity is probably worth at _least_ $44.75 at Amazon.

something _else_ to distract GRRM from finishing writing the series.