freakinangry writes: "I've recently started working for my city's public library and they are looking to offer reference services to the community over SMS. They would prefer not to have the SMS messages come in directly to a dedicated mobile phone since there will be several reference librarians available per shift, and this would be cumbersome. A dedicated phone number would be ideal that would then forward the SMS to either an email address or IM account. We've discussed using the various solutions where a short code is used followed by a keyword that identifies us as the recipient, but again too cumbersome. The only commercial solution that I could identify is redoxygen.com's TextMe product. Is anyone aware of any other solutions, either turn-key or homegrown?"