I have always been a very proud and loyal customer from Paint Shop Pro 3 till Paint Shop Pro 9.
I use this program because I find it less bloatier than Photoshop, a competitive product, from Adobe,
almost same features, five times the size, stopped at version 3. Still not so expensive against PSP but PSP is just "cooler".

I have bought many boxed versions and also upgrades via the Jasc website. I use it commercially and
privately for all the graphics design and until now the program has been great.

I've sent a e-mail asking for a upgrade for my European version (I have a 7 licenses lying here boxed editions
and a few upgrades) and had a nice discussion on the phone about my upgrade from Paint Shop Pro 8 to Paint Shop Pro 9.
Although the lady on the phone did not mention that a new version was going to come out less than 2 months later.

The upgrade used to be available for download through the website of Jasc, not anymore; I was even quite late ..
Should I been later ? there is no warning about the new (beta) releases anymore, not even over the phone.

I am missing all the great Paint Shop Pro features now. I don't need support, the program is self-explanitory.

As a customer and commercial graphics designer; I'd like to know what, when and where to deal with,
the changelog is a very important detail for us, not only people that would use the product to put photo's online
but also make their artistic work on the web with.

I am deeply worried this product is gaining pendatic lack of support and lots of major version releases,
I am deeply dissapointed and wonder if the product needs to be switched to a more commercial variant
which requires some relearning from my side and a lot of license shortages on your side.

I hope for a good answer from your side,

Your sincerely,

Gunther.

---
update: No response after sending e-mail twice to Corel, After buying version 10 in full price I have found out version 9 seems to be the most stable and only good working version around. There are more sites with users complaining. Corel, what are you doing?

-- submitted @ slashdot --

Xinhua is reporting MMORPG players in China will be required to take two hour breaks inbetween their gaming sessions. Players who spend more than three hour online at one time will loose experience points and weapons; more than five hours online will reset the character back to level 1. This will affect gameplay and quests to break up because the timelimit of your fellow players could be exceeded requiring them to log out not to mention the longer quests like "Zul'Farrak" in World of Warcraft.

I wonder why I deserved my CD-ROM drive not to be working anymore because I have tried to copy my friends legal-bought CD to the Archos of him.

I can't read anything anymore through the CD-ROM drive, no data and no audio cd's, nothing works since I have inserted the new Beasty Boys CD.

I am really starting to get annoyed since this means a complete re-install of that PC which I do not have the time (or money) for. A lot of data is on backup but also a lot of data (my vinyl and protected CD's ripped to WAV format) will be lost after this re-install.

These copyprotections are taking more time than I have; to be even more specific, certain CD's like Solid Sounds I need to rip manually to be able to USE this CD in my older car cd player and pro Denon DJ CD player!!! Since I am DJ and using vinyl and CD's a lot I find this unacceptable.

Is this copyprotection a convenience only for the record company or should the audio CD be a convenience for the listener? Where's the time you put in the CD in your favorite cd player you like to listen to the music you like ? The time of putting your cd in your car cdplayer, cd-rom drive or professional CD player is over and it's only getting worse, looking to this example of the latest CD I tried to rip for my friend.

I used to buy 2 to 5 cd's a month, since I am not sure anymore which cd's work or not I started buying more vinyl again, but hell, I do not want to buy ANY releases of the same producers that cripple the audio CD's I have bought for 20 EURO or more!

The recording industry has lost at least 600 EURO last year only because I do not want to buy or use cd's anymore.. what's the use to buy a cd if I can't use it?

I have built up a nice record collection of +30000 vinyl records and +2000 cd's. Probably the collection of my cd's will not be updated anymore as protest to this kind of behavior towards the consumer. I currently have about 62 cd's of the last 2 years that I cannot use at all unless I rip it and copy it. This is about 1200 EURO/$ I have lost because I cannot use them as DJ.

This will conclude the recording industry will not get MY money of minimally 720 EURO/$ per year anymore, which I will spend on independent vinyl recording companies which are not related to the ones that cripple MY cd's I have bought with my well-deserved money.