Fair, I do recall that they did give a bunch of people refunds which prompted them to promise the next one for free. Still, The gamer's bill of rights idea was basically killed dead in the water by stardock because of elemental,
Wardell went on to map out some of his thinking on individual items in the bill, explaining: "On the console, you don't release as many buggy games, because of the pain of patching on consoles, but on the PC, we've gotten to the point where we just say, 'Eh, we'll just patch it.' That's bull. It's wrecking our industry."
"We're going to release things that are done, even if we have to delay it. We're going to not put in obnoxious copy protection. We will support the game after release. We have this set of principles, and there will be a logo on the game that gamers can trust means the game is done, and will be supported."
When you say stuff like that and then go onto release a game which was buggy, unplayed with broken mechanics far too early. People are immediately going to call you out on it as PC gamer did