Comment 1:40 ? (Score 4, Interesting) 312
That is the worst support ratio in history. I hate Windoze, but no large support org has that bad of ratios. Mine are approx. 250:1 for a Win2k shop, which is pretty average.
You can tune a piano, but you can't tuna fish. You can tune a filesystem, but you can't tuna fish. -- from the tunefs(8) man page
