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Comment Franchise Fee (Score 1) 291

As a Time Warner customer in Northeast Wisconsin, not only do we have to pay the rental fee on and box, we also have a Franchise Fee that shows up on our bill as a line item. Basically $2 +/- that Time Warner charges us and then turns around and pays to the local government for allowing them to be the only provider in town.

Submission + - Benchmarking an entire IS/IT Department

ferretworks writes: "Our IS/IT department has been asked by our CEO to find a way to benchmark ourselves against IS/IT departments from other companies with similar technologies (none specific). This sounds like an innocent enough request, but diving into it has made me realize that this is, not necessarily undiscovered country, but a desolate one and rarely visited. So, my poll to the Slashdot community is: In your Opinion, what is best way to benchmark an IS/IT department and what categories/sub categories would you base your judgment and ratings on for a proper benchmark."

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