Comment Re:Rogers thinks unlimited is 25mb! (Score 1) 743
I worked for a large financial institution in Canada where we have hundreds of Blackberry devices.
At the time when I was hired, all of the Rogers documentation stated "Unlimited", with lower data buckets saying "10mb". There were no asterisks indicating hidden meanings. About 8 months into my job, Rogers sneakily updated all of their pricing tables with a * and fine print saying it was Unlimited to 25 MB (or was it 50? I can't remember).
This was after months of complaining from the users directly with Rogers, and with my group complaining to our Rogers representatives. Our reps even acknowledged the unlimited not being unlimited and that's probably what got the fine print. A $1000 bill for a single month is RIDICULOUS when we were forced to phase out an old system that only cost $50 a month (financial data streaming to handheld device).
At the time when I was hired, all of the Rogers documentation stated "Unlimited", with lower data buckets saying "10mb". There were no asterisks indicating hidden meanings. About 8 months into my job, Rogers sneakily updated all of their pricing tables with a * and fine print saying it was Unlimited to 25 MB (or was it 50? I can't remember).
This was after months of complaining from the users directly with Rogers, and with my group complaining to our Rogers representatives. Our reps even acknowledged the unlimited not being unlimited and that's probably what got the fine print. A $1000 bill for a single month is RIDICULOUS when we were forced to phase out an old system that only cost $50 a month (financial data streaming to handheld device).
