Whether you agree with the outcome or not, foreign labor has helped to reduce the price of many of the goods and services that westerners rely on every day. India has allowed us to save $0.05, $5, $50, maybe $500 on a consumer goods at the cost of our manufacturing base.
The reason your typical Dell computer costs $400 is because they can ship part of the costs of support out to India. The same is true of big-box retailers like Walmart selling t-shirts and teapots cranked out in Chinese, Indian, and Indonesian factories for substantially less than local boutiques like American Apparel that sell US-made goods. Part of what you're paying for is branding, distribution chain inefficiency, fashion, etc. but it's important not to discount the labor cost--no matter how small--because that's all part of the race to the bottom.
If you don't like outsourced IT for any reason--"I don't like China's stance on Tibet" is as good a reason as "I find their accent makes resolving a problem over the telephone difficult"--then don't buy from companies that use it. You'll probably have to pay more for it, but nobody said having principles and sticking to them wouldn't require some sacrifices. Chances are good you'll find it's not as expensive as you think and a lot of times you'll end up with a better product/service because of it.
The masses have spoken: saving a few bucks is worth it. If you don't like it--vote with your dollars and encourage your friends and family to do the same. Arguing for government regulation so that american workers don't' have to be competitive is ridiculous. Screaming nonsense like "India hasn't done a damned thing for the USA" is rediculous when you consider the role workers in developing nations play in producing the products that fuel every aspect of our lives.
The language added on March 30 to AT&T's wireless data service Terms and Conditions was done in error. It was brought to our attention and we have since removed it. We apologize for any inconvenience this may have caused.
You can write a small letter to Grandma in the filename. -- Forbes Burkowski, CS, University of Washington