(First draft, go easy on me)
We recognize that this company is at the most important single moment since its inception. We have created spectacular, world-leading, revolutionary products before and we will do so again. We promise to go back to basics, to only ship complete, innovative communication technology.
We will scout, develop and promote the best possible leadership to ensure that our primary goal - delivering exciting, world class mobile technology - is met now and in the future.
We will create a new, senior position for "Chief Creative Officer." We want to return to the helm of modern communications technology and that requires a strong voice of creativity and imagination. We must return to the forefront of innovation, and we must make that happen to survive in this modern world.
We will make every attempt to immediately open up communication channels between our management, engineers, problem-solvers and developers to ensure that the best ideas are seized upon, and every product meets our most stringent quality requirements.
The fact that communication is not open, direct and immediate within a world leading communications company is embarrassing and must be resolved.
We look forward to hearing your comments, ideas and frustrations and we can't wait to reveal to you great new products.
-RIM management