I have tried the dock-n-talk and all conversations were static laced no matter what I did. Gave up

As a worker in this business model for 26 years I say yes that can happen, but can be easily solved by setting initial expectations. A good contract that defines whom the data belongs too is also helpful. Our company makes it easy for our clients to leave, because more than once we have gotten clients back when they transferred to something that was "better" and "Less expensive". The data belongs to the business that is contracting for the service. Only the service belongs to the provider.