Comment Re:Call your credit card company.... (Score 1) 593
Well I got the following email today:
Mr. Schlarb,
I am following up on an issue that was brought to our attention at Dell's Corporate offices. I understand from your customer account logs that you ordered a computer several weeks ago and have not yet received it.
Please let me know if you have still not received the system and if you would like a replacement computer, I will do all I can to expedite a replacement to you.
Thank you,
Mark
SMB / ATG Executive Services
Dell Inc.
So I sent a reply asking for my money back 5 hours after receiving this email and got an out of office reply saying he wouldn't be around to check email.
So awesome