Comment The onshore offshore angle to outsourcing. (Score 1) 403
The result of outsourcing can be greatly affected by having a good Onsite coordinator ( OSC). OSC should be a domain knowledge expert and have good communication skills. A good OSC helps in the following ways
a. bridge domain knowledge gaps
b. co-ordinate with the onshore engineers and get quick resolution for offshore queries.
c. bridge the cultural gap
d. bridge the time zone gap to some extent.
Insist on having a good OSC and it will go a long way in ensuring success.