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Comment Reponse from Shaw (Score 4, Informative) 160

From their news release section: -AC99-136A5C2EA420/0/VonageMar8.pdf

From my interpretation, if you want better QoS, you pay the $10/month - so you get a less likely chance that your packets won't get dropped on network saturation.

Also they like to sell there own phone service saying it eventually connects to a phone line so it doesn't go over the internet but only there private manage IP network.

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