Comment Problem is that YOU can't recorde THEM (Score 2, Insightful) 443
Problem is that YOU can't recorde THEM.
Trust me; i've tried. Trying to iron out problems in billing for my DSL service, i found that the closer i got to getting my problem solved, the more likely it was that i would get forwarded on to somebody else, forcing me to start from scratch. After talking to a handfull o them, it had been agreed by one or the other person that each disputed part of the bill had been as a result of their error. But nobody was willing to clear all of them. Were i to have a recording of previous people i had spoken to, i would have been able to clear the whole thing up.
Promises are made just to get you off the line, then simply broken. If the consumer doesn't have the right to record the call, the corporation is not accountable to what they tell the customer.
-j
Trust me; i've tried. Trying to iron out problems in billing for my DSL service, i found that the closer i got to getting my problem solved, the more likely it was that i would get forwarded on to somebody else, forcing me to start from scratch. After talking to a handfull o them, it had been agreed by one or the other person that each disputed part of the bill had been as a result of their error. But nobody was willing to clear all of them. Were i to have a recording of previous people i had spoken to, i would have been able to clear the whole thing up.
Promises are made just to get you off the line, then simply broken. If the consumer doesn't have the right to record the call, the corporation is not accountable to what they tell the customer.
-j
