Comment Dealing with growth and change (Score 1) 556
I agree with the list suggested by metlin (258108) and augmented by dubl-u (51156) and "Anonymous Coward on Saturday August 25, @10:41PM":
Stability
Reliability
Response time
Network load
Security
Efficiency
User satisfaction
Crisis preparedness
I would add, separate from "Response Time [to problems]", some measure of how change requests have been handled, both in responsiveness and quantity. A significant portion of our sysadmin time is spent on bringing new servers or applications online, or adding new features or upgrades.
Many of the responses I read seemed to assume a fairly static configurations, which doesn't seem realistic to me. (Or maybe such changes are handled by other staff in their organization).
Stability
Reliability
Response time
Network load
Security
Efficiency
User satisfaction
Crisis preparedness
I would add, separate from "Response Time [to problems]", some measure of how change requests have been handled, both in responsiveness and quantity. A significant portion of our sysadmin time is spent on bringing new servers or applications online, or adding new features or upgrades.
Many of the responses I read seemed to assume a fairly static configurations, which doesn't seem realistic to me. (Or maybe such changes are handled by other staff in their organization).
