Comment Re:Not to mention the submitter has it backwards (Score 1) 1907
If he just assumed that the caller was a moron then he is a moron. I am doing technical support and even if I admit that many users are stupid when it comes to computers, I never assume anyone as a moron and I hate when technical support guys take the attitude like they are gods of computing and all others are just stupid users. That is not my way to work at all.
