Comment Warrany (Score 1) 1018
This is a load of crap, but not suprising. I was a Geek Squad Agent, and for a while we were told the same thing, if the OS had been replaced the warranty was voided. Thing is, I worked for Compaq and HP and I knew that if the issue was hardware that replacing the OS didn't matter. We told our store manager that this was BS and he said we could honor the warranty.
Now, if you are within the return period and you want to return the laptop, different story. Geek Squad is supposed to check a computer when it is being returned. If it doesn't have the original OS Best Buy won't necessarily take it back.
Of course if the issue is software, the mfg warranty doesn't cover it anyway, the only usual exception being an HDD issue.
So it isn't an "anti Linux" issue, it's just vendors using poor judgement. Obviously you don't have to even have a bootable unit to replace a hinge.Other hardware issues might be more difficult to diag since most repair facilities I know have primarily Windows diag tools, but that is a different discussion. This was just dumb.
Now, if you are within the return period and you want to return the laptop, different story. Geek Squad is supposed to check a computer when it is being returned. If it doesn't have the original OS Best Buy won't necessarily take it back.
Of course if the issue is software, the mfg warranty doesn't cover it anyway, the only usual exception being an HDD issue.
So it isn't an "anti Linux" issue, it's just vendors using poor judgement. Obviously you don't have to even have a bootable unit to replace a hinge.Other hardware issues might be more difficult to diag since most repair facilities I know have primarily Windows diag tools, but that is a different discussion. This was just dumb.
