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Comment Is it your decision to make? (Score 2, Insightful) 567

There are so many posts, so I am not sure if anyone has posed the question of, "Is this your decision to make?" I trust your DB expertise. Depending on the size of your company, if there are "higher ups" beyond you and they are accessible then you may consider presenting the situation to one of them. Here's why: Sometimes customers ask for things they should not be asking for out of stupidity. On some occasions, they ask out of evil genius. The customer may know they shouldn't ask for this and therefore try to run it through channels that are inappropriate in an effort to pressure an answer they shouldn't get. Then they can argue the "high ground" that their request was agreed to. As a developer I have had this done by various clients by accident and by deception. We all like to be the smart person with the answer one way or the other, but I have learned to "run it up the flagpole" when I felt it appropriate. I have experienced 3 different categories of results: 1. I am concerned about reason A. The higher up simply agrees or disagrees. Either way it is a CYA 2. I am concerned about reason A. The higher up knows about reasons B and C that I was not privy to. The higher up actually provides me more ammo for it not to occur and may actually step in to handle the customer. (I know it is rare, but it happens) 3. I am concerned about reason A. The higher up knows I am right but due to reasons E and F that I may not be privy to. The higher up decides to appease the customer regardless of reason A. That is my humble offer of a way to handle this. Good luck, dredmon

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