Want to read Slashdot from your mobile device? Point it at m.slashdot.org and keep reading!


Forgot your password?
Check out the new SourceForge HTML5 internet speed test! No Flash necessary and runs on all devices. ×
User Journal

Journal Journal: Pissed at iRobot

I got a Roomba last year for Christmas. I used to go around saying that it was greater than sliced bread. I still feel that way - when it works.

My third Roomba just died on me Monday. That's right, in 10 months I've gone through 3 roombas, two chargers and two batteries. And iRobot's support is less than stelar.

I complained. I wrote letters to iRobot's president. No response. Then I posted a negative review to the irobot website. The review was removed, but I was emailed by Mario Salinas from the corporate office. He wanted to talk to me about my problems. I emailed him back suggesting a time to talk and never heard from him again. In fact, my follow up emails were ignored too.

How can a company expect to remain reputable with this kind of behavior?

User Journal

Journal Journal: Haiku

Daylight spills into
night's quietly held secrets
only shadows left
User Journal

Journal Journal: First post!

I've never seen much point in journals, but I figured I'd make a post just so I don't keep getting a blank.

Darkness hovers on
daylight's edge, slowly beating
trailing wings of night

Slashdot Top Deals

Keep your boss's boss off your boss's back.