Comment Justification is support costs (Score 1) 713
HP and Dell, in particular, will charge a premium for machines that do not come preloaded with Windows and justify this by claiming that the costs of supporting users with other operating systems is greater due to the preponderance of telephone monkeys being "skilled" in MS products.
The companies will claim that this holds true even in the event that the alternative OS is not directly supported, as hardware diagnostics are more complicated on non MS systems.
While this may seem specious, it does enable them to obey MS and insulate Redmond from further anti-trust action.
The companies will claim that this holds true even in the event that the alternative OS is not directly supported, as hardware diagnostics are more complicated on non MS systems.
While this may seem specious, it does enable them to obey MS and insulate Redmond from further anti-trust action.
