Comment Re:That which is measured (Score 5, Insightful) 68
A million years ago when I got my first management job I had to attend a training session on 'Goals and Objectives', the current in vogue management tool. The instructor impressed on us that 'you get what you measure'. He used an example of police wanting to improve road safety by measuring the number of moving violation tickets given out. Ticket quantities went through the roof but there was no improvement in accident rates; go figure. What was true in the 70s is still true today.