I just Called 650-961-7500 (Score 1)

And a young lady answered in seconds. She said she had not received any complaints regarding this issue. She said that there was no process that they had established for taking such complaints. She said this was the first she had heard of the problem after I Described it to her. I told her I would be sure to let everyone here know that they could call this number for more details. She did not seem to understand the consequences of the Slashdot Effect. Let em have it Guys and Gals.