Guideworks is terrible (Score 1)

The Guideworks software is terrible enough. The problems that TFA mentions of unresponsiveness doesn't just affect the Microsoft boxes. It happens just as frequently using Guideworks. I can't think of a time where my set top box from Comcast ever operated how it was supposed to. It constantly freezes, forgets to record things, or locks up when it is recording. Had my set top replaced 3 times, and it still does it.