Yes I said it FUCK OUTSOURCING! I've had my fill of big companies outsourcing technical support to oversea companies. I am tired of talking to a screen reading idiots who cant think outside the screen. Companies like Earthlink, Verizon and Vonage think its ok to stoup to this level of crappy service. I mention these companies because they are the ones I've dealt with and had this problem. Vonage being the most recent.
THE VONAGE PROBLEM
The sooner you make your first 5000 mistakes, the sooner you will be able to correct them. -- Nicolaides