deja206 - Slashdot User

Comment Apple does give back replaced disks (Score 1) 446

by deja206 on Monday December 24, 2007 @06:59AM (#21804448) Attached to: Should Apple Give Back Replaced Disks?

At least in Turkey they do.

I had the failed HDD on my PowerBook G4 replaced, and all my data recovered about a year ago. They charged me almost nothing for data recovery, since they recovered my data without asking for my permission first (which I would have given anyway, but they forgot to ask me =)).

So for $100-something I got a brand new 120 GB drive with all the data from my dead HDD on it, and my old HDD back. I don't know if there's a Turkish law that says replaced parts must be returned or if this is just a company policy, but when I take my car for a repair, they always ask me if I want the replaced parts back.

P.S. WOW! First comment in over 3 years.

Should Apple Give Back Replaced Disks? 446

Posted by kdawson on Monday December 24, 2007 @01:53AM from the consider-it-a-trade-in dept.

theodp writes "As if having to pay $160 to replace a failed 80-GB drive wasn't bad enough, Dave Winer learned to his dismay that Apple had no intention of giving him back the disk he paid them to replace. Since it contained sensitive data like source code and account info, Dave rightly worries about what happens if the drive falls into the wrong hands. Which raises an important question: In an age of identity theft and other confidentiality concerns, is it time for Apple — and other computer manufacturers — to start following the practice of auto mechanics and give you the option of getting back disks that are replaced?"

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