We don't have one in our lab! My company makes functionalised materials (so solid state) but most of the synthesis and research we do is standard organic chem. GCMS, NMR and ICP do us just fine. We did test a reflectance IR instrument but never managed to get any useful data - in fairness that's probably partly due to lack of expertise.
Interesting that you mention IR not being suitable for reaction monitoring: Mettler's ReactIR has generated quite a bit of hype (well, perhaps 5-10 years ago) and is really quite a nice bit of kit. Easily good enough for reactions on the ten-minutes to hours timescale.
And I am surprised by the statement that vibrational spectroscopy doesn't give you enough information
OK, perhaps that was unfair: for certain tasks it can be useful, and can give information that other techniques can't like bond strengths (and angles/strain perhaps?), but only with nice, pure samples. For routine organic synthesis though all the information you need can be got much more simply and intuitively (albeit expensively!) with NMR. You can get half-decent desktop NMR now, about the size of a PC.