So what? (Score 1)

I am a big fan of Google and Android and Linux. I finally scraped together the pennies to get a chrome box. It's inability to play a few different formats of video, such as wmv and dvd, became too painful. From my research I assumed I would be able to install applications in the normal linux fashion. If I do so the automatic updates will cease and the hardware based security will be disabled. Fine, I can live with that. They said they would address any issues that come up so I would not have to. That is the most important thing. They failed miserably. The inability to set the screen resolution and the lack of sound over hdmi and no camera or microphone support equals a broken paperweight. These are really basic functions that should have been addressed before it was every released. Calling tech support is futile. They are trained for chromebooks and have no clue about the chromebox. The high sales figures represent Googles fan base whom they are betraying in massive numbers.