Comment Re:Of course they did... (Score 1) 105
Comment Re:I guess I'm stupid, too. (Score 1) 1268
If they had written 4 + 3 + 2 = \(\) + 2 the pupils would have been able to solve it.
Comment Re:There is an app for that. (Score 2, Insightful) 234
Another time I shifted the conversation onto what colour underwear the caller was wearing.
You would be surprised to learn how welcome such conversations are. A ray of light in an otherwise mind numbing day.
It's easy to forget that the caller is a human being too - one who hates his job. Nobody I know likes this job. People do it because they see no other choices left. No matter how annoying these calls are for you - it's still worse for the poor sod who has to call people 6 to 8 hours a day, always telling the same, always talking about the same bullshit.
Behind the scenes there is often a lot pressure going on. If you don't deliver the numbers, any day could be your last at that place.