Use the wiki! Create 3 pages; daily tasks, weekly tasks, monthly tasks,. Link in the relevant emails, and the newbie will have at least a head start.
 

A very important point about the skill set. As a network support person, I considered my self the digital equipment of a plumber. No one noticed me if I did my job well, but all hell would break loose if I screwed up!

They is also very little creativity. Most networks are already designed, so the job is basically maintenance, with none of they day by day rewards of finishing a piece of software.

I loved my ST. GEM was nice, and you could use a whole meg of memory while Windwos users only had 640K!

I actually like having the print newspaper, because I can scan it for stories of interest much faster than online. And, after scanning it, I know I've seen all the stories that interest me; I don't worry that I may have missed one by missing a parent link.
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