I think we are missing the main point here... an Apple product was damaged. Only a billion to go.

I have a Panasonic front loader washing machine that weighs the load before it starts to load water. Perhaps Samsung should build in the smarts needed to stop these things happening. In the early nineties Samsung television sets were going up in flames due to carbonisation of the adhesive used to hold components in place. ten years ago they were creating expensive two door fridges that just never worked properly due to half-arsed electronic control. LG is a good example of another useless company that only just saved itself by changing its name from Goldstar after creating junk electronics since it was incorporated.What this is is a washer that isn't smart enough to save itself from the tyranny of poorly loaded washing. It reminds me of their robot vacuum cleaner that, unlike the iRobot Roomba that has a flat top surface, has a "space-age" looking form with sloping top edges... that gets stuck under the first lounge chair it encounters. Time to stop apologising for pathetic product testing and call it what it really is... really poor product design and execution.