Comment Re:I wish (Score 1) 109
Nice, I'm actually hoping to open a pool hall next year thanks to btc (and cue sales). Where is yours?
Nice, I'm actually hoping to open a pool hall next year thanks to btc (and cue sales). Where is yours?
The stuff they make them go through is absurd.
If a buyer returns a product used or completely broken (or a box of rocks), you have to refund them 50%, and in some cases you still get an A-Z claim/derogatory mark on your account.
Buyers can choose any reason for returns. Bought the wrong part for your car? Just say it was defective, or didn't match the site description, so the seller has to pay return shipping. And if the seller withholds return shipping, file an A-Z claim. Another derogatory mark.
Now, they are allowing any item purchased from October 1st to be returned up until January 31st. Abusive buyers will use your item for four months for free, then return it as defective, and if you don't refund them 100%, they open an A-Z claim, another defect.
Buyer didn't return the item as he's supposed to for a refund? They can open an A-Z claim. Another defect.
If Amazon flags any of your items as 'prohibited', you have to prove that it isn't. If you are able to get someone to understand that "Color: Bone' means it is a bone colored item and not an actual bone, you still have a defect on your account for 6 months. If you pursue removal, they will tell you that they will no longer comment on the issue. Pursue further, and they'll suspend your selling account.
Now some rules are changing, but for the worse. You can't withhold partial refunds unless the item is returned damaged, and you have to provide pictures of the damage. That's great, but providing pictures before didn't do anything to help the seller either.
All of these derogatory marks decrease your exposure, which decreases your sales. Too many of them and your selling account is suspended.
Oh, and even if you fully refund a customer, Amazon keeps a percentage of the sale (2%-3%, if I'm not mistaken).
Not all buyers are abusive, but there are many that do their best to get free stuff or free rentals. Not all sellers are honest, but the majority are.
I hope they really stick it to Amazon. It's a great place to get sales, but they are way too customer centric and invite abuse which hurts the 3rd party sellers more than it hurts Amazon. eBay used to be the same way, but they've been changing the rules and are much more fair to both buyers and sellers now.
Well, screw
Prime has other benefits, but they keep lowering them.
10+ year Prime member. Been buying since 98 when they sold books. Past 2 months I had packages 'lost' or 'damaged' in transit. Upon the 3rd complaint (I don't regularly complain at all, even when packages are late), they escalated me to a supervisor, at which point I had to explain that all the items that were lost/damaged in transit were the only items in the past few years that I've actually requested 2 day delivery for, and they were supposed to be delivered by *THEIR OWN DELIVERY COMPANY*.
So, I was close to being banned from Amazon for mistakes they made. They couldn't even replace the product (their own 4k Fire TV Box) because when it wasn't delivered, it was $50 than when I ordered it.
Mind you, I do roughly 400-700 orders per year with them (business and personal, and only when they are cheaper), as well as send them referrals through my site.
At my day career, we were (repeatedly) assured by one of their AWS reps that we wouldn't be charged for X services. 2 weeks later, we were billed several K.
They are really doing a great job of shooting themselves in the foot lately.
Thongs of mindless assholes...
I bet it didn't take you long to figure out that those thongs were full of shit.
Nothing succeeds like excess. -- Oscar Wilde