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Comment Give them some timely and friendly tech support... (Score 1) 378

One thing I would suggest is to give teachers some timely and friendly tech support (you might want to include some technology instruction with that). I did some student teaching at an inner city public school and while I was there 2 of the computers in the classroom (they had 3) stopped talking to the network. I booted the machines using an edubuntu live CD and everything worked fine (it connected to network/internet, it was a software problem, not a hardware problem). We called the board of education's IT department 3 times asking for help and we never got a response in the 2 and 1/2 weeks that I was there. We even went to the computer teacher in the school and they wouldn't help us either (we asked if they would enter the admin password so that we could try to trouble shoot it ourselves). Those 2 computers were basically giant paperweights that whole time (the kids nor the teachers had USB sticks to even move files off the computers). I don't know what IT support is like in other districts but if it's like that then tech support might be the best thing to give them.

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