Comment Re:Broken iPod Exit Plan (Score 2, Interesting) 446
I don't know how much info is really on an iPod unless you've used it as an external drive... right? But I definitely feel your pain in regards to iPod repairs. I have never been more furious with a company in my life. Conveniently my iPod's drive died just weeks after the warranty expired. When I found out how much repairs were going to cost, I figured why buy a hard drive for $150+ when I can get the new video iPod for a bit more? My friend suggested buying a drive online and doing it myself. Sounded brilliant so I went bidding, got a drive, and popped it in my iPod. Bad move... (Just so ebay doesn't get a bad rep or whatever, the guy offered a full refund if the drive didn't work).
My iPod still didn't work, so I figured I could take the iPod to the Apple Store (I have an hour drive to get to one, mind you). To make sure I wasn't driving up there for no reason, I explained my problem to an Apple rep on the phone. They told me to bring it down, and they'd take care of it. After waiting for a half hour or so, the tech guy called my name. I walked to the counter optimistically, and handed him the iPod. He told me my drive was bad, as expected, and I pulled out the other drive to ask him about it. He looked at it disapproval. I asked if he could at least test it for me or something. He asked me if I had taken the iPod apart ever, and I had to answer with an honest "Yes, I did." He looked at me as if I had just handed him the plague. He set the iPod on the counter immediately, and basically told me it might make a good paper weight. I argued to no avail, and ended up selling my dead iPod on ebay in case anybody needed parts. *sigh* a mere $50 for a $300 electronic device... have to love the tech industry.
My iPod still didn't work, so I figured I could take the iPod to the Apple Store (I have an hour drive to get to one, mind you). To make sure I wasn't driving up there for no reason, I explained my problem to an Apple rep on the phone. They told me to bring it down, and they'd take care of it. After waiting for a half hour or so, the tech guy called my name. I walked to the counter optimistically, and handed him the iPod. He told me my drive was bad, as expected, and I pulled out the other drive to ask him about it. He looked at it disapproval. I asked if he could at least test it for me or something. He asked me if I had taken the iPod apart ever, and I had to answer with an honest "Yes, I did." He looked at me as if I had just handed him the plague. He set the iPod on the counter immediately, and basically told me it might make a good paper weight. I argued to no avail, and ended up selling my dead iPod on ebay in case anybody needed parts. *sigh* a mere $50 for a $300 electronic device... have to love the tech industry.
